Meta Verified Tech Provider
Never miss a customer again.
Faigen is the AI agent that replies, takes orders and follows up on WhatsApp and Instagram — in English, Malayalam and Manglish. Live in 24–48 hours.
Why Faigen
Your customers message at midnight. Faigen answers.
On festival days, in the middle of the lunch rush, from WhatsApp, Instagram or your website — every message gets a reply in seconds, in the language it was written in.
While you slept
Anjali: Do you deliver to Kakkanad?
Yes, we deliver to Kakkanad in 2 days. Want me to place the order?
Replied in 3s
ravi.k: price?
Replied under the comment and sent the price list to ravi.k by DM.
Replied in 4s
Meera: Can I book tomorrow at 10 AM?
10 AM tomorrow is free. Booked it, and I’ll send you a reminder.
Replied in 5s
Three customers answered. You were asleep.
Orders
From “I want two” to a confirmed order.
The agent answers from your own catalog, asks for what it needs — name, product, quantity, address — and hands you a finished order. No forms, no waiting.
- Answers from your products and FAQs
- Collects the full order inside the chat
- You see every order in your dashboard
Comments turn into conversations.
When someone comments “price” on your Reel, Faigen replies publicly and slides into their DMs with the details — and keeps the conversation going.
- A public reply plus a private DM, automatically
- You choose the trigger words and the wording
- Spam comments hidden for you
Broadcasts
One message. A thousand customers.
Send offers, festival greetings and order updates to your whole list in minutes, with delivery and read tracking for every campaign.
- Approved WhatsApp templates
- Delivery and read reports
- Pay per message — no monthly cap
Dashboard
Everything, in one calm place.
Every conversation, order and number — clear at a glance. Pause the AI on any chat and reply yourself whenever you want to.
- Live inbox across your channels
- Orders and analytics
- API keys for your own systems
Your Instagram, on autopilot.
The same agent that handles your WhatsApp now works your Instagram too — comments, DMs and the numbers behind them.
Comment-to-DM
Someone comments “price” on your Reel. Faigen answers publicly and sends the details to their DMs.
Smart comment replies
The AI drafts replies to questions in your comments. You approve, edit or skip each one — or let it reply on its own.
Spam shield
Abusive and spammy comments are hidden automatically, using the words and rules you choose.
Instagram insights
Views, reach, your top Reels and the best time to post — clear numbers, in the same dashboard.
Rolling out to early customers first.
Everything included
Built to sell, support and scale.
Unlimited conversations
As many chats as your customers start.
No cap on messages. One flat monthly fee, whether it’s ten chats a day or ten thousand.
Speaks their language
EnglishMalayalamManglish
Detected automatically on every message, and answered the same way.
You can step in
Pause the AI on any chat and take over whenever you like. It steps back when you do.
Your rules, your tone
Trained on your FAQs and voice, with guardrails on what it must never say.
Pay per broadcast
Campaigns and OTP codes are billed only per message sent: ₹0.20 for utility and OTP, ₹1.10 for marketing.
Open and secure
API keys and docs for your own systems. An official Meta Tech Provider, and your data is never sold.
Use cases
Tailored for the way you work.
Faigen is trained on your business, so the same agent can sell, book and support — whatever your day looks like.
Retail & e-commerce
Turn chats into checkouts.
Do you have the Premium Coir Mat in stock?
Yes, we have 45 in stock! Price: ₹600. Would you like to order?
Order collected · ₹600
Clinics & hospitals
Appointments without the phone tag.
Is Dr. Rajesh available tomorrow evening?
Dr. Rajesh is available tomorrow from 4:00 PM to 8:00 PM. Book a slot?
Appointment booked · 6:00 PM
Restaurants & cafes
Orders and reservations, handled.
Can I get the menu and do you deliver?
Welcome! Yes, we deliver within 45 mins. Attached is our menu. What would you like?
Order total · ₹680
Real estate
Qualify leads while you sleep.
What’s the price for the 3BHK villas?
Happy to help! Share your budget and preferred location and I’ll suggest the best options.
Lead captured · site visit next
How it works
Live in days, not months.
You share the details. We do the rest.
Step 1
Tell us about your business
Share your products, services, prices and FAQs. A spreadsheet, a PDF or even photos are fine.
Step 2
We train and connect your agent
We set up the AI, connect your official WhatsApp number and test it with real questions.
Step 3
Go live in 24–48 hours
Your agent starts replying. You watch every conversation and order from your dashboard.
Ready when your customers are.
Try Faigen on WhatsApp in under a minute, or tell us about your business and we’ll set it up for you.